The purpose of this policy is to advise you as our customer, as to the services that can be expected from City Nails, and the steps and procedure that can be taken if you, the customer are not sastisfied with the services you receive from City Nails
As soon as you walked out the salon doors that means you have accepted and are happy with the services provided to you.
We will charge you for the costs of any repairs or replacement that we have to carry out because of damage that the nail salon is not responsible for.
We will redo any service at no cost to you if you are unsatisfied with the quailty of the work we do, provided that you tell us immediately as we are conducting the service that you are unhappy with. Not after the services are completed or after you have walked out the salon.
*We will not offer any refunds or credit note*
City Nails is not responsible for any personal items that have been damaged, stolen, or lost. Please check for all of your belongings before leaving.
Cash, Debit & Credit cards, Apple Pay, and City Nail Gift Certifcate are acceptable tenders for all services and products. Please refrain from using other payment methods such as Checks, CashApp, Venmo, etc. Those will not be accepted.
If you have any complaints or feedback, please contact the owner/manager of the nail salon by via email at Citynailstampa@gmail.com
Pleae include of the date and time of your appointment and the technician that provided the services.
To allow us to provide a quality service as efficiently as possible, you need to:
Ask for the service which you would like to have. If you are unsure please speak to the nail salon manager.
At City Nails, we strive our best to provide high quality service and we treat you with courtesy and respect.
Thank you for your continuing support.
-City Nail Management
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.